# Virender Dhiman

> Automation/AI & Transformation Head — 15+ years bridging business operations and technology through ERP, CRM, workflow automation, AI agents, and data-driven transformation.

Virender Dhiman is a business & technology leader based in New Delhi 110070, India. He specializes in enterprise workflow automation, ERP/CRM optimization (Tally, SAP MM, Salesforce), MIS dashboards, Google Workspace administration, and AI/LLM integration for business processes. Lean Six Sigma Green Belt certified.

Contact: virender@virender.in | https://virender.in

## Core Expertise

- Workflow automation & process improvement (10+ days saved per cycle on gifting automation)
- ERP & CRM alignment (Salesforce + Tally ERP integration)
- MIS reporting, KPI dashboards (Power BI, Excel, Google Sheets)
- AI agents & LLM integrations in enterprise operations
- Agile/Scrum delivery, SOP development, digital transformation

## Key Pages

- [Home — Portfolio](https://virender.in/): Full professional profile, experience, projects, certifications
- [Resume](https://virender.in/public/resume.html): Downloadable career summary
- [Case Studies](https://virender.in/case-studies/): Detailed transformation project write-ups
- [Blog](https://virender.in/blog/): Articles on AI, automation, and process excellence

## Case Studies

- [Google Workspace Governance](https://virender.in/case-studies/google-workspace-governance.html)
- [Approval Workflow Digitization](https://virender.in/case-studies/approval-workflow-digitization.html)
- [Corporate Gifting Automation — 10+ Days Saved](https://virender.in/case-studies/corporate-gifting-automation.html)
- [ERP–CRM Platform Alignment](https://virender.in/case-studies/erp-crm-alignment.html)
- [MIS Dashboards & KPI Trackers](https://virender.in/case-studies/mis-dashboards.html)
- [Flipkart Automation Suite](https://virender.in/case-studies/flipkart-automation-suite.html)

## Articles

- [Change Management for Automation Rollouts](https://virender.in/blog/change-management-automation-rollouts.html)
- [Access Controls and Data Hygiene](https://virender.in/blog/access-controls-data-hygiene.html)
- [Dashboards Leaders Actually Use](https://virender.in/blog/dashboards-leaders-actually-use.html)
- [When ERP and CRM Disagree](https://virender.in/blog/erp-crm-when-systems-disagree.html)
- [AI Agents in Business Operations](https://virender.in/blog/ai-in-business-operations.html)
- [Why SOPs Are the Foundation of Automation](https://virender.in/blog/process-standardization-sops.html)
- [Google Workspace as Enterprise Infrastructure](https://virender.in/blog/google-workspace-enterprise.html)

## Social & Professional

- LinkedIn: https://linkedin.com/in/virenderdhiman
- X (Twitter): https://x.com/veer158
- Location: New Delhi 110070, India

## Optional

- [Sitemap](https://virender.in/sitemap.xml)
- [Robots.txt](https://virender.in/robots.txt)