0+
Years experience
ERP, CRM & ops transformation
Credentials
Certifications — Verified
18+ professional certifications across AI, transformation, analytics, and project management. Click to view certificate.
Automation/AI & Transformation Head · Rhiti Group
I turn messy operations into systems that run — ERP, CRM, automation, and dashboards leaders open before the meeting.
ERP, CRM & ops transformation
Corporate gifting automation
SOP-driven record hygiene
AI, analytics & delivery
I’ve spent 15+ years in the messy middle of business and technology — ERP, CRM, reporting, and the processes people actually run day to day.
Most of my work is practical: find where time leaks, fix the handoffs, automate the repeatable parts, and give managers dashboards they trust. I’ve led that work at Rhiti Group and earlier roles across consulting and product teams.
Lean Six Sigma Green Belt — clean SOPs and measurable outcomes, not slide decks that gather dust.
End-to-end process design, scripting, and deployment
MIS dashboards, KPI trackers, and analytics frameworks
Tally, SAP MM, Salesforce integration & optimization
AI agents, LLM integrations, and intelligent workflows
Rhiti Group · New Delhi, India
Rhiti Talent Management Pvt. Ltd. / Rhiti Group · New Delhi
Elegant Technosoft · New Delhi, India
Goyat Technology Innovations Pvt. Ltd. · Karnal, India
Led end-to-end digital transformation and process optimization across departments. Designed and deployed an automated workflow for corporate gifting and rewards, saving 10+ days of manual processing time.
Mapped and integrated Salesforce CRM frameworks with core ERP workflows. Designed structured access controls and automated dashboard reporting models.
Administered corporate web platforms (WordPress/Wix) with streamlined content publishing workflows and Google Analytics performance tracking.
Engineered structured MIS reporting frameworks for Tally/ERP users across accounting and operations teams with automated Excel dashboards.
Managed Google Workspace enterprise architecture with security controls, access limits, and optimized collaboration tools.
Full-stack enterprise automation platform with order processing, payments, coupons, wallet management, and real-time dashboards built on modern web architecture.
Named owners, visible status, and fewer email chases across multi-step approvals.
Read case study →Groups, sharing defaults, and lifecycle hygiene that keep collaboration controllable.
Read case study →Why adoption — not scripts alone — decides whether a rollout sticks.
Read article →18+ professional certifications across AI, transformation, analytics, and project management. Click to view certificate.
Corporate gifting used to eat two weeks every cycle. Virender automated the approvals and reconciliations — we got those days back for real work.
His MIS trackers changed our reviews. We stop hunting for updates and decide in the room — accuracy went up because the data is live.
He bridged the gap between our Salesforce CRM and ERP systems that had been misaligned for years. Structured access controls, data validation, and automated dashboards gave us visibility we never had before.
Virender doesn't just implement technology — he understands business processes first. His SOP-driven approach to automation ensured changes actually stuck with the teams, not just in documentation.
Automated corporate gifting & rewards workflow eliminating manual processing bottlenecks
Reduced record-management inaccuracies through SOPs, access controls, and cleaner reporting
Zero-downtime web platform administration and e-commerce operational support
Cross-functional transformation spanning accounting, operations, CRM, and IT functions
Open to leadership roles, consulting engagements, and transformation partnerships. Whether it's ERP optimization, workflow automation, or building data-driven operations — let's talk.
