Automation/AI & Transformation Head
Bridging business operations and technology — ERP, CRM, workflow automation, and data-driven transformation across enterprise functions.
Business & Technology professional with 14+ years of experience across ERP systems, business operations, reporting, process improvement, digital systems, and business transformation initiatives.
Proven track record of improving operational efficiency through workflow optimization, ERP/CRM support, reporting automation, dashboard development, and stakeholder collaboration. Experienced in identifying process gaps, reducing manual effort, improving data visibility, and supporting business users through practical technology-enabled solutions.
Lean Six Sigma Green Belt certified with a focus on operational excellence, process standardization, and business value creation.
End-to-end process design, scripting, and deployment
MIS dashboards, KPI trackers, and analytics frameworks
Tally, SAP MM, Salesforce integration & optimization
AI agents, LLM integrations, and intelligent workflows
FlightPath InfoGain Pvt. Ltd. · Karnal, India
Rhiti Talent Management Pvt. Ltd. / Rhiti Group · New Delhi
Elegant Technosoft · New Delhi, India
Goyat Technology Innovations Pvt. Ltd. · Karnal, India
Led end-to-end digital transformation and process optimization across departments. Designed and deployed an automated workflow for corporate gifting and rewards, saving 10+ days of manual processing time.
Mapped and integrated Salesforce CRM frameworks with core ERP workflows. Designed structured access controls and automated dashboard reporting models.
Administered corporate web platforms (WordPress/Wix) with streamlined content publishing workflows and Google Analytics performance tracking.
Engineered structured MIS reporting frameworks for Tally/ERP users across accounting and operations teams with automated Excel dashboards.
Managed Google Workspace enterprise architecture with security controls, access limits, and optimized collaboration tools.
Full-stack enterprise automation platform with order processing, payments, coupons, wallet management, and real-time dashboards built on modern web architecture.
End-to-end workflow automation integrating banking and e-commerce platforms across departments.
Read case study →Salesforce + Tally ERP integration with data quality standards and automated leadership dashboards.
Read case study →Moving from LLM experiments to practical workflow automation in enterprise environments.
Read article →18+ professional certifications across AI, transformation, analytics, and project management. Click to view certificate.
Representative feedback reflecting documented project outcomes and cross-functional collaboration.
Virender transformed our corporate gifting process from a two-week manual ordeal into a streamlined automated workflow. The 10+ days saved per cycle freed our teams to focus on strategic work instead of chasing approvals and reconciliations.
The MIS dashboards Virender built changed how we run management reviews. Instead of chasing departments for updates, leadership now opens live trackers and makes decisions in the meeting itself. Reporting accuracy improved noticeably.
He bridged the gap between our Salesforce CRM and ERP systems that had been misaligned for years. Structured access controls, data validation, and automated dashboards gave us visibility we never had before.
Virender doesn't just implement technology — he understands business processes first. His SOP-driven approach to automation ensured changes actually stuck with the teams, not just in documentation.
Automated corporate gifting & rewards workflow eliminating manual processing bottlenecks
Reduced record-management inaccuracies through SOPs, access controls, and cleaner reporting
Zero-downtime web platform administration and e-commerce operational support
Cross-functional transformation spanning accounting, operations, CRM, and IT functions
Open to leadership roles, consulting engagements, and transformation partnerships. Whether it's ERP optimization, workflow automation, or building data-driven operations — let's talk.
